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Lord Bannerman Of The Smileys
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Chat issues
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Hi all! While we will endeavor to have a moderator around as often as possible, please, please, please let any newcomers know to be non-reader friendly, especially when they arrive at chat. It's a small, simple matter, but it can make a difference in how welcoming we are. 



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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Lord Bannerman Of The Smileys
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Oh, and we're still figuring out how to make a notice that appears with chat.

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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Wielder of the Baratheon BANHAMMER
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I will figure that out if it kills me!

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Mistress Of The Coin
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Thanks guys. Even if I'm the only non-reader right now, I'm sure that will change.

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Mistress Of The Coin
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WHO BROKE CHAT?!?

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Priestess of R'hllor
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I suspect it's a temporary problem, I can't read previous comments in chat and it seems you have to constantly refresh it to see latest posts. :donalwork:



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"Fuck you, Andy Pandy. I AM the loop."

Mistress of the Rookery
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well advanced editor doesn´t work for me either. Maybe maintenance.



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 Messi has been and will always be one of my favorite players. It broke my heart a little bit that he didn't win today. Messi is awesome in every way. But Sean Penn still sucks all the dicks. Atat.

 

 

 

Wielder of the Baratheon BANHAMMER
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Gonna reboot chat, please stand by.

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Mistress of the Rookery
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where the minions Don? put them to work!

 



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 Messi has been and will always be one of my favorite players. It broke my heart a little bit that he didn't win today. Messi is awesome in every way. But Sean Penn still sucks all the dicks. Atat.

 

 

 

Mistress Of The Coin
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andrea wrote:

where the minions Don? put them to work!

 


 You *are* the minions, Andrea!



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Mistress of the Rookery
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Black as Snow wrote:
andrea wrote:

where the minions Don? put them to work!

 


 You *are* the minions, Andrea!


 yes! but I don´t have the power! I´m just cheering!Imágenes integradas 29



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 Messi has been and will always be one of my favorite players. It broke my heart a little bit that he didn't win today. Messi is awesome in every way. But Sean Penn still sucks all the dicks. Atat.

 

 

 

Wielder of the Baratheon BANHAMMER
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I will email support, like the smileys it was an issue on their side.

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Mistress of the Rookery
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DonalNoyesArm wrote:

I will email support, like the smileys it was an issue on their side.


 all things are weird Don. In PM the smiles don´t seem to work either



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 Messi has been and will always be one of my favorite players. It broke my heart a little bit that he didn't win today. Messi is awesome in every way. But Sean Penn still sucks all the dicks. Atat.

 

 

 

Wielder of the Baratheon BANHAMMER
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Latest response for my request for mobile chat fix:

---------------------------------------------------------------
From: Sparklit Support - Wissam
Posted On: 2013-04-08 09:06:44


Hi Omar,

Thanks for your reply. We are currently looking at this issue and I will
let you know as soon as we have more information.

In the meantime, definitely let us know if you notice anything else or
if you have further questions!

Cheers,

Wissam
Sparklit Support

---------------------------------------------------------------

Well, vague much? :-/

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Grand Maesterbator
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In other words, I'm fucked.

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Wielder of the Baratheon BANHAMMER
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For the foreseeable future Ry, use the lappy when you can for chat, I will keep pressing em.

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Grand Maesterbator
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Another day, another day without chat. :(

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Wielder of the Baratheon BANHAMMER
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Chat is glitchy for everyone again, ravens have been sent...

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Priestess of R'hllor
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I don't know if it helps, but there:
I use Opera mobile on a Nokia device with Symbian. I can access everything on the website (full version) except posting in chat.

Maybe I should get a flash upgrade? Ugh, no idea how to do that on my mobile though.

What does everybody else that has problems with chat use?

EDIT: I tried it with another browser, it's the same. Definitely not browser or OS related, I'd say.



-- Edited by Macha on Thursday 11th of April 2013 03:16:11 PM

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"Fuck you, Andy Pandy. I AM the loop."

Grand Maesterbator
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I have an Android and I use Internet Explorer.

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Lord Bannerman Of The Smileys
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Question: When you try to post on chat, does your screen refresh rather than simply post? That's what my phone did.

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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Grand Maesterbator
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Yes it refreshes and my post never shows up.


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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Lord Bannerman Of The Smileys
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If that's happening then it's not reading the Javascript associated with the form which says "do not submit"

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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Grand Maesterbator
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Posts: 3377
Date:
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No idea what that means


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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Wielder of the Baratheon BANHAMMER
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So it's his browser?

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Lord Bannerman Of The Smileys
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Posts: 2381
Date:
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If it's his browser it's my phone browser and all these people who are having issues. But the chat didn't used to have this problem

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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Wielder of the Baratheon BANHAMMER
Status: Offline
Posts: 4428
Date:
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Yeah, they broke it. Thanks Activeboard!

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Goddess of Tits and Wine
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Posts: 1830
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No it's a mobile issue as many many peeps have tried ... we have established it's not a network thing as I fried on network and wifi ...

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  That is what I do . . I drink and I know things 

 

Lord Bannerman Of The Smileys
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I'm thinking somehow the script that contained the function "noSubmit()" got suppressed or removed.

__________________

"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Mistress Of The Coin
Status: Online
Posts: 1823
Date:
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But if that's the case, why does it work on some mobiles/browsers and not others?

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Lord Bannerman Of The Smileys
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Or... maybe the function is not available for certain mobile browsers.

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"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Goddess of Tits and Wine
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Posts: 1830
Date:
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oh ! Who's works ?

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  That is what I do . . I drink and I know things 

 

Mistress Of The Coin
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Mine works most of the time. For chat, anyway.

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Goddess of Tits and Wine
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Realy ? It's freaking weird ... you can write in the chat block ... then when you post it just refreshes and....... nothing.

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  That is what I do . . I drink and I know things 

 

Lord Bannerman Of The Smileys
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Date:
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Okay, went and used an emulator. It seems it's definitely a javascript issue. I emulated IE 7 and it had the same behavior. Debugging it, it says "updater is not defined"


__________________

"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Lord Bannerman Of The Smileys
Status: Offline
Posts: 2381
Date:
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I went and did a browser emulation on some mobiles too. It seems it's the script, some part of the script is now unreadable to browsers below a certain level (including IE 7). The browser cannot define the variable "updater" so some part of that script is not able to be read in those browsers. Don, this should accompany any service request you have.

__________________

"There's no cure for being a cunt."  Bronn
"King Stannis is my god."  Davos
"Who the fuck is Jon Snow?"  Locke

Wielder of the Baratheon BANHAMMER
Status: Offline
Posts: 4428
Date:
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I'm on this! Lets see what they gotta say now!

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Goddess of Tits and Wine
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Posts: 1830
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cary? as ever I am in awe... Don! do your worst! Best ... seven hells you know what I mean ...

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  That is what I do . . I drink and I know things 

 

Priestess of R'hllor
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Posts: 3348
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Ok just tested with a mobile browser called UC Browser and it works like a charm.

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"Fuck you, Andy Pandy. I AM the loop."

Grand Maesterbator
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Any word?

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Wielder of the Baratheon BANHAMMER
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Posts: 4428
Date:
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The email with all of Cary's tests were sent Friday, these clowns never answer emails on the weekend. But I will quote and post the response in here. I mean, Cary basically did their job for them.

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Grand Maesterbator
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Thanks Don.

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Wielder of the Baratheon BANHAMMER
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Last response:

---------------------------------------------------------------
From: Sparklit Support - Chris
Posted On: 2013-04-17 10:14:23


Hello Omar,

Thanks for your research. We are currently looking at this issue and I will
let you know as soon as we have more information.

In the meantime, definitely let us know if you notice anything else or
if you have further questions!

Thank You,

Chris C
Sparklit Support

---------------------------------------------------------------

Is it just me or is it almost word for word the same reply they gave us last time? Are you kidding me?





__________________

"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Priestess of R'hllor
Status: Offline
Posts: 3348
Date:
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Typical customer support reply. puke

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"Fuck you, Andy Pandy. I AM the loop."

Grand Maesterbator
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Posts: 3377
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I am so fucked.

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"If you drink, don't drive.  Don't even putt."  - Dean Martin

Mistress of the Rookery
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Posts: 1955
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Yes, I think is exactly the same one Don.calmyotits



__________________

 Messi has been and will always be one of my favorite players. It broke my heart a little bit that he didn't win today. Messi is awesome in every way. But Sean Penn still sucks all the dicks. Atat.

 

 

 

Mistress Of The Coin
Status: Online
Posts: 1823
Date:
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That's completely unacceptable. Let's fire these assholes the moment the season is over, if not sooner. They're charging us entirely too much to be such douchenozzles.

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Wielder of the Baratheon BANHAMMER
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Posts: 4428
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Yesh, deff get the wheels rolling on server migration. It will be best and the odds are good if we get any more problems they will simply answer it this same way.

__________________

"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

Mistress Of The Coin
Status: Online
Posts: 1823
Date:
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Let us know if we can help. I know just enough to be dangerous, but I would suggest that we take the plunge and do it right. If funding for a proper migration and setup is an issue, just say the word.

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Wielder of the Baratheon BANHAMMER
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Posts: 4428
Date:
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---------------------------------------------------------------
From: Sparklit Support - Robert
Posted On: 2013-04-18 16:13:55


Hi Omar,

Which mobile browsers are your users having issues with? (browser type
and version number) Certain mobile browsers don't support the full range
of HTML tags, and therefore may have issues with the chat box.

I would recommend that your users use a more recent version of Internet
Explorer than IE 7, as it lacks many features of the more recent
Internet Explorer versions, and is no longer a browser we support. Let
me know if it's not working in more recent IE versions (8, 9 or 10),
and we will look into what's causing it.


Cheers,

Robert
Sparklit Support
----------------------------------------------------------------------

So this Robert guy is more helpful...please give me all the info he asks for, so I can keep hammering on this.

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"Robert was never the same after he put on that crown. Some men are like swords, made for fighting. Hang them up and they go to rust.” -DN

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